Returns & Refunds

We want you to be satisfied with your purchase. If something is not right, please review our return and refund guidelines below. We are happy to assist you with any concerns.

Return Window

You may request a return within 14 days from the date of delivery. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached. Items that show signs of use or damage are not eligible for return.

How to Request a Return

To initiate a return, email us at [email protected] with your order number, item name, and reason for return. Our team will respond within 2 business days with instructions. Please do not send items back without prior authorization.

Refund Process

Once we receive and inspect your returned item, we will notify you of the status. Approved refunds are issued to your original payment method within 5-10 business days. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Non-Returnable Items

For hygiene and safety reasons, certain items such as underwear, socks, and accessories (if sealed) cannot be returned unless they arrive damaged or defective. If you receive a faulty item, contact us within 48 hours of delivery with photos for assistance.

Incorrect or Damaged Orders

If you receive the wrong item or a damaged product, please email us within 48 hours of delivery. Include your order number, a description of the issue, and clear photos. We will arrange a replacement or full refund, including any applicable shipping costs.