Shipping Policy
Fast & Reliable Delivery
We offer worldwide shipping from our location in Guangzhou, China. All orders are carefully packed and dispatched through trusted carriers. Below you will find our shipping timeframes and important details.
Processing Time
Orders are processed within 2-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 5 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Time Estimates
Estimated delivery times vary by destination:
7-15 business days after processing
10-20 business days after processing
15-30 business days after processing
Shipping Costs
Shipping fees are calculated at checkout based on your destination, package weight, and selected shipping method. Any customs duties or import taxes are the responsibility of the buyer, unless otherwise stated.
Order Tracking
Once your order is shipped, a tracking number will be provided via email. Please allow up to 48 hours for the tracking status to update. If your tracking information does not update within 5 business days, contact us for assistance.
Delayed or Lost Packages
If your package is delayed beyond the estimated timeframe or lost in transit, please email us. We will investigate with the carrier and work to resolve the issue promptly. Refunds or replacements are issued in accordance with our Refund Policy.
Questions about shipping? Contact us at
Room 309, 3rd Floor, Building 4, No. 7 Longgang South Road, Longgui Street, Baiyun District, Guangzhou, China